This job aid was created for the Storyline project Choosing a Kayak. The project teaches employees of an outdoor gear store information about the kayaks the store sells and how to apply that knowledge to help customers. This job aid summarizes the questions the employee should ask the customer, as well as additional considerations in helping the customer choose an appropriate kayak for their needs.

Related materials: Full course  :  design document  :  storyboard  :  job aid #2

This job aid was created for the Storyline project Choosing a Kayak. The project teaches employees of an outdoor gear store information about the kayaks the store sells and how to apply that knowledge to help customers. This job aid summarizes the information about the three categories of kayaks the store sells.

Related materials: Full course  :  design document  :  storyboard  :  job aid #1